There are several options available to you if you are in need of techincal support: 1. Check the Support FAQ to see if your question is answered there. 2. Go over the rest of the Support section and your RC Application Guide . It was installed on your computer when you installed the program and can accessed at the same place you start the Robinson Curriculum program. 3. Try the Robinson Forum Support Sections where you can ask questions and read other people's questions and answers. 4. You may download the RC setup file (see below) if you need it for some reason (requires the CDs to be of any use). 5. If none of the options above provide the help you need for Robinson Curriculum Windows technical support you can send an email to: robinsoncurriculum "at" yahoo.com. 6. For Robinson Curriculum use on the Mac, please note that we can only support users of Virtual PC for the Mac and Windows under BootCamp. 7. RC Works Under Linux/WINE! This note from Glenn, an RC user:
Some printers and print drivers are more prone to problems than other as manufacturers try to gain a competitive advantage by pushing the technology envelope. As a rule, the print drivers that ship on the Microsoft Windows CD are more reliable than those that come with the printer. Thus, if you are having problems, look in you printer manual for information on which other printers your printer is compatible with. Then install the print driver(s) for those printers (My Computer - Printers - Add Printer). Print drivers for earlier models may be simpler, more thoroughly tested, and thus more reliable. For many printers that are PCL (HP's Printer Control Language) compatible, the HP LaserJet Series II print driver is a solid choice for a fast, reliable print driver. If you have the Brother 1650/1850 printer the best prit driver is the HP LaserJet 8100 Series PCL.
We have new software (Version 2.29 - January 1, 2006) available that is a slight upgrade to what is available on the CDs. It will also look in a c:\robinson\books for the book folders from the CDs for all the RC CDs (no more flipping CDs!). Note: For Windows 98 SE, 2000, XP, and Windows Vista. If you have an older version of Windows please use the older version. You can get it by clicking on the button below and choosing Run or Open.
For those of you who have both the Robinson Curriculum and the G.A. Henty Collection we now have a program (Version 2.29 - January 1, 2006) that combines the two together. It adds the Henty books and stories to the bottom of the books list. It will also look in a c:\robinson\books for the book folders from the CDs for all the RC and Henty CDs (no more flipping CDs!). Note: For Windows 98 SE, 2000, XP, and Windows Vista. If you have an older version of Windows please use the older versions. You can get it by clicking on the button below and choosing Run or Open.
For broken, lost, or damaged CDs. Note: If you purchased the curriculum new, be sure to include your serial number in the order and choose to pay by Check / Money Order. You need not send any payment since you purchased it new. |
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